I work in the Medical Device Industry (now in Quality Assurance and formerly as R&D Scientist and Product Scientist). One big lesson that comes to mind for me is that a quality procedure can be written to meet the standards and follow the regulations, but if it isn't relevant for the person following or referencing the document, then it is not serving its purpose. Including personnel from different departments in the organization to draft documents is pivotal in creating a quality management system that is relevant, functional and meets ISO standards. Updating these documents on a regular basis to follow current practices is vital for promoting continued quality by implementation of documented quality procedures.
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Nanda Filkin
QA Scientist
Arete Biosciences
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Original Message:
Sent: 11-21-2025 11:29 AM
From: Jamie Gravatte
Subject: What is one professional lesson you learned the hard way that you now coach others on?
Hi everyone,
I'd love to start a conversation around something we all experience in our professional lives.
What is one lesson you learned the hard way that you now teach, mentor, or coach others about?
It can be something related to auditing, managing teams, leading projects, navigating standards, or even developing confidence in your role. Your experiences could be incredibly helpful to others who are just getting started or stepping into new responsibilities.
Looking forward to hearing your insights.
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Jamie Gravatte
Community Manager
Exemplar Global
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