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ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

  • 1.  ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 13 days ago
    Edited by Ahmed Rashidy Abdo 13 days ago

    As ISO 9001:2026 approaches, much of the discussion is focused on the changes to the standard itself.

    However, I believe there is another question that deserves equal attention:

    How do we know that an auditor is truly competent - not only knowledgeable?

    Understanding revised clauses, terminology and requirements is important. But effective auditing requires much more than transition knowledge.

    A competent auditor must be able to understand how processes actually operate, evaluate objective evidence, identify meaningful risks, conduct effective interviews, recognise weak system effectiveness and apply professional judgement in complex situations.

    This raises an important distinction:

    Knowing the requirements is not the same as being able to audit them effectively.

    Visual illustrating the distinction between transition knowledge and auditor competence, highlighting process understanding, evidence evaluation, professional judgement, interviewing, mentoring and continuous professional development.

    There is also another dimension worth considering: the consistency and reliability of professional judgement.

    Two auditors may review the same process, records and evidence, yet reach materially different conclusions. This raises questions about how auditor competence should be developed, demonstrated and maintained.

    In practice, future auditor development may benefit from greater emphasis on:

    • calibrated audit scenarios;
    • observed audits and mentoring;
    • inter-auditor comparison;
    • evaluation of evidence-to-conclusion traceability;
    • practical case-based assessment;
    • periodic review of judgement consistency.

    The transition to ISO 9001:2026 may therefore be an opportunity not only to update our knowledge of the standard, but also to reconsider how auditor competence itself is evaluated.

    How should auditor competence be assessed beyond course completion and examination results?

    And perhaps more importantly:

    How can we determine whether an auditor's professional judgement is consistent, reliable and defensible?

    I would be very interested to hear the perspectives of auditors, certification professionals, trainers and quality leaders within the Exemplar Global community.



    ------------------------------
    Ahmed Rashidy Abdo

    Founder & Managing Director | Quality For All (QFA)
    Quality Management Consultant | Management Systems Auditor | International Trainer

    Building professional competency and organizational excellence across the Middle East & Africa.

    https://qfaplus.com
    ------------------------------



  • 2.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?
    Best Answer

    Posted 13 days ago

    Hello Ahmed Rashidy,

    The transition to ISO 9001:2026 should be the same process  as for the other new ISO Standards that we have done in the past. Each auditor should find out how to improve his competency to effictevely audit the new standard.

    The Auditor's certification/qualification organization, such as Exemplar Global, should initiate a process to evaluate the competency of auditors on the basis of their knowledge and understanding of the new standard. Professional auditors amy find out additional significant tools from relevant sources. Each auditor also needs to comply with the new ISO 19011:2026 and to update its profesional development.

    There is no a significant challenge for experienced auditors to effectively evaluate the conformity to the requirements of the ISO 9001:2026. We should get shortly some interpretations of the changes from the ISO/TC 176, including the Auditing Protices Group (APG) papers.

    Best Regards!



    ------------------------------
    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
    ------------------------------



  • 3.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 13 days ago

    Read Auditing Practices Group (APG),

    Thanks!



    ------------------------------
    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
    ------------------------------



  • 4.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 13 days ago
    Edited by Ahmed Rashidy Abdo 11 days ago

    Dear Marc,

    Thank you for this valuable perspective and for pointing to the Auditing Practices Group.

    I agree that experienced auditors should be able to adapt to the revised standard through structured professional development and a sound understanding of the changes. I also agree that guidance from ISO/TC 176 and the APG will be particularly valuable once the new edition is published.

    The point I am especially interested in exploring is what comes after knowledge and understanding: how we can evaluate whether professional judgement itself remains consistent and defensible when different auditors are presented with the same evidence.

    Your suggestion regarding APG is very useful, and I will certainly review the relevant guidance as this discussion develops.

    Thank you again for contributing to the discussion.



    ------------------------------
    Ahmed Rashidy Abdo

    Founder & Managing Director | Quality For All (QFA)
    Quality Management Consultant | Management Systems Auditor | International Trainer

    Building professional competency and organizational excellence across the Middle East & Africa.

    https://qfaplus.com
    ------------------------------



  • 5.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 12 days ago

    Ahmed, the honest answer from the certification body side is that judgement gets evaluated properly in one place, the witnessed audit, and then almost nowhere else until something goes wrong. What a witness assessor is really testing is whether the finding can be traced back to what the auditor actually saw and heard, and whether the requirements that were passed over were passed over for a defensible reason. You can usually tell from a report within a few minutes whether someone audited the process or the procedure index.

    On consistency, the cheapest test I know is to put two auditors on the same process on the same day and compare their reasoning rather than their findings. Different findings are often healthy. What should worry you is when one of them cannot say what evidence would have changed their mind. In the courses I run, the exercise students struggle with most is never writing the nonconformity, it is defending the sample they chose, and that is the muscle no exam gets near.



    ------------------------------
    Dilawar Laghari
    Auditor, Consultant and Trainer
    AuditWorkshop.com
    ------------------------------



  • 6.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 12 days ago

    Thank you, Dilawar. This is an excellent distinction.

    Consistency should not necessarily mean identical findings; it should mean that the auditor's reasoning is traceable, evidence-based and defensible.

    Your point about asking what evidence would have changed the auditor's mind is particularly powerful, because it tests whether judgement is genuinely evidence-led rather than conclusion-led.

    I also agree that defending the sampling decision may reveal more about audit competence than simply writing the nonconformity itself.

    This raises an interesting question: should witnessed audits and paired/calibration exercises become a recurring part of auditor competence maintenance, rather than being used mainly during qualification or when performance concerns arise?



    ------------------------------
    Ahmed Rashidy Abdo

    Founder & Managing Director | Quality For All (QFA)
    Quality Management Consultant | Management Systems Auditor | International Trainer

    Building professional competency and organizational excellence across the Middle East & Africa.

    https://qfaplus.com
    ------------------------------



  • 7.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 12 days ago

    Hello,

    Are we competent to audit ISO 9001:2015/Amd.1:2024? 

    The ISO 9001:2026 is not for the competency of auditors but a new version of Quality Management Systems (QMS) - Requirements. However, the ISO 19011:2026 provides guidance on audit principles, procedures and techniques - supporting more consistent, reliable and effectives audits of management systems such as ISO 9001 and ISO 14001.

    Therefore, we may need to exchange on the changes (if any significant) to the ISO 19011:2026 and how to get new competency if we need it. Additional auditing requirements should be addressed in the new version of ISO/IEC 17011 and IS0/IEC 17021 for auditors of certification bodies.

    Thank you and best regards! 



    ------------------------------
    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
    ------------------------------



  • 8.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 11 days ago

    Hi Marc, thank you for clarifying that distinction.

    I agree that ISO 9001:2026 itself defines QMS requirements, not auditor competence, and that competence should be considered within the broader auditing and certification framework, including ISO 19011 and the relevant ISO/IEC 17021 requirements.

    The point I am trying to explore is slightly different: once an auditor has the required knowledge and formal competence, how do we evaluate the quality and consistency of professional judgement in practice?

    For me, the transition to ISO 9001:2026 may be a useful opportunity to revisit not only what auditors need to know, but also how their judgement is demonstrated, reviewed and maintained over time.

    Thank you again for bringing the standards framework into the discussion.



    ------------------------------
    Ahmed Rashidy Abdo

    Founder & Managing Director | Quality For All (QFA)
    Quality Management Consultant | Management Systems Auditor | International Trainer

    Building professional competency and organizational excellence across the Middle East & Africa.

    https://qfaplus.com
    ------------------------------



  • 9.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 11 days ago

    Ahmed, yes, and the hook already exists because certification bodies have to witness their auditors periodically. The trouble is that the witness is run as a compliance event rather than a development one, so it gets scheduled for whoever is due rather than for the audit that would actually stretch them, and the feedback rarely goes past a rating sheet.

    If I could change one thing it would be to pair auditors on a real assignment once or twice a year with no assessment attached. People say what they actually thought when nobody is scoring them, and that conversation, not the form, is where calibration happens.



    ------------------------------
    Dilawar Laghari
    Auditor, Consultant and Trainer
    Audit Workshop
    https://auditworkshop.com/
    ------------------------------



  • 10.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 11 days ago

    Hi Dilawar, I think this is a very important distinction.

    If witnessed audits are treated mainly as compliance events, they may confirm that a requirement has been met without necessarily creating meaningful development.

    Your idea of pairing auditors on a real assignment without attaching a score is especially interesting, because it shifts the focus from "passing the assessment" to comparing reasoning, evidence selection and judgement.

    That kind of calibration conversation may reveal far more than a formal rating sheet.

    Perhaps the real opportunity is to separate two purposes more clearly: assurance that competence exists, and development that improves the quality and consistency of judgement over time.



    ------------------------------
    Ahmed Rashidy Abdo

    Founder & Managing Director | Quality For All (QFA)
    Quality Management Consultant | Management Systems Auditor | International Trainer

    Building professional competency and organizational excellence across the Middle East & Africa.

    https://qfaplus.com
    ------------------------------



  • 11.  RE: ISO 9001:2026: How Should Auditor Competence Be Evaluated Beyond Knowledge?

    Posted 9 days ago

    That separation is the right one, Ahmed, and I would push it one step further and say the two need different people. The moment the person holding the development conversation is also the one who signs off competence, the auditor manages the impression rather than the problem, and you lose the very thing you were trying to see.

    The practical version is cheap. Keep the witnessed audit as the assurance record, and put the development in a peer conversation that is never written up, held with someone who has no say in the auditor's status. What comes out of those is usually not a competence gap at all, it is a habit nobody had ever named out loud.



    ------------------------------
    Dilawar Laghari
    Auditor, Consultant and Trainer
    Audit Workshop
    https://auditworkshop.com/
    ------------------------------