During a recent BRCGS v9 audit at a seafood processing facility handling scallops and lobster, we uncovered the usual range of findings around processes and compliance. But what really caught my attention-and honestly surprised me-was the attitude of some staff during interviews. Audits are meant to be opportunities: a chance to showcase best practices, identify areas for improvement, and strengthen the system. Yet, instead of seeing them that way, some approached the audit with defensiveness and caution, treating it like a threat rather than a constructive exercise.
It's fascinating how mindset can completely shape the audit experience. Compliance isn't just about meeting standards; it's about culture, openness, and collaboration. When audits are feared, the chance for genuine improvement disappears, and the organization misses a key moment to learn and grow. A BRCGS audit should be a moment to reflect, celebrate good practices, and raise the bar-not a source of anxiety.
The lesson is clear: fostering a positive audit culture-where people understand the purpose, feel involved, and see audits as allies-is just as important as any procedure or checklist. People are at the heart of food safety and quality systems, and their mindset can make or break the effectiveness of an audit.
How does your organization turn audits into opportunities rather than obstacles? I'm curious to hear real strategies from the community.