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  • 1.  2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 3 days ago
    Edited by Ben Koziol 2 days ago

    Here is relevant new data for professionals across quality, auditing, and conformance.

    ASQExcellence just released the 2026 Insights on Excellence Benchmarking Highlights Report, drawing on responses from quality professionals and executives around the world. It's a useful snapshot of where organizational quality stands today, and where the gaps still exist.

    A few findings that stand out:

    • The value-execution gap persists. Organizations recognize quality matters, but executing it reliably across the enterprise remains a challenge.
    • Suppliers top the list. Supplier-related issues are the leading driver of quality performance challenges.
    • Technology gaps hold teams back. Limited technology use and information sharing continue to hinder alignment.
    • ESG is going mainstream. Half of respondents now integrate ESG practices with their quality metrics.
    • Workforce development is gaining ground. Investment in training and career progression strengthened year over year.
    • Perspectives differ by role. Executives and quality professionals aren't always seeing quality's financial impact the same way.

    The report also features a Quality Expert Sidebar, where experienced practitioners share practical recommendations to help you turn these insights into action.

    Take a look and let's talk:

    • Download the report to explore the full findings, emerging trends, and year-over-year shifts.
    • Then, share your take here: Which findings match what you see from your organization or clients?

    The supplier and technology gaps seem especially relevant for auditors right now. What would you add to the conversation?

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    Benjamin Koziol
    Marketing & Digital Specialist
    Exemplar Global · ASQ
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  • 2.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 2 days ago

    Dear Benjamin Koziol,

    This report is only available for ASQ members on their website.

    Thanks!



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    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
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  • 3.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 2 days ago
    Edited by Ben Koziol 2 days ago

    Hi Marc, the report is actually open access for anyone. No membership is required but ASQ does ask for your information to download.

    https://asq.org/quality-resources/benchmarking-reports/2026-asqe-ioe-benchmarking-highlights-report

    Thanks,



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    Benjamin Koziol
    Marketing & Digital Specialist
    Exemplar Global · ASQ
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  • 4.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 2 days ago

    Hi Benjamin,

    Thank you for the link to download this report.

    Best Regards!



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    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
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  • 5.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted yesterday

    Hello Ben,

    I downloaded this interesting report, and the seven Key Takeawap items are relevant to increase the QSM maturity and to improve the Environmental Social and Governance within any organizations worldwide. Quality managers and consultants should use it as a checklist for the maintenance and continuous improvement of the processes and leadership of their organizations or clients. 

    Thanks!



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    Marc Kanho
    Senior QMS Lead Auditor and Consultant
    K-Marc Canada
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  • 6.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted yesterday

    Hi Marc,
    I love the idea of using the Key Takeaways as a working checklist. The report notes that 50% of respondents now integrate ESG practices with their quality metrics, which really highlights how understanding of quality is evolving. 

    Thanks for taking a look.



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    Benjamin Koziol
    Marketing & Digital Specialist
    Exemplar Global · ASQ
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  • 7.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 2 days ago
    That’s a very interesting point, Ben. Supplier and technology create fast-moving risk that can translate into financial misstatements, operational failures, compliance breaches, or security incidents.
    From audit standpoint when technology and supplier controls are weak, management often can’t produce sufficient documentation. Auditors may need more effort to obtain evidence—or may conclude controls are ineffective.

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    Godly Yao
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  • 8.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 2 days ago

    The gap between value and execution is the one I recognise most from the floor. Almost everyone can show you a supplier approval procedure and a risk register, but far fewer can show what actually changed after the last supplier problem, and that space between documented intent and lived practice is where most of my findings sit. Godly's point about evidence is spot on, when supplier and technology controls are thin the organisation usually cannot reconstruct why a decision was made, so you end up auditing memory rather than records.

    On suppliers topping the list, part of it is that supplier risk is the one area where a company leans on a system it does not fully control, so the maturity of the monitoring rarely keeps pace with the reliance. The teams that handle it well are not the ones with the thickest procedures, they are the ones treating supplier performance as live operational data that feeds management review, rather than an annual tick.



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    Dilawar Laghari
    Auditor, Consultant and Trainer
    AuditWorkshop.com
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  • 9.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted yesterday

    Thank you both, Godly and Dilawar.

    You cut to the heart of these issues with your points about weak controls making it harder to trace decisions clearly, and about supplier performance needing to be monitored in a more active, ongoing way. The report backs this up too: supplier issues topped the list of ongoing quality challenges at 47%, with technology shortfalls close behind at 36%.

    Curious to hear how others are approaching this. What does good supplier oversight actually look like when it reaches leadership level?



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    Benjamin Koziol
    Marketing & Digital Specialist
    Exemplar Global · ASQ
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  • 10.  RE: 2026 Benchmarking Highlights Report - Insights Worth Discussing

    Posted 3 hours ago

    A valuable benchmarking perspective. The supplier and technology gaps are indeed critical areas for auditors, as effective risk-based auditing increasingly depends on robust supplier controls, data visibility, and integrated management systems.



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    Francisco J. Tapia Guerrero
    ftapia@qualitascertification.com
    www.linkedin.com/in/franktapiaguerrero
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